Erika Pires
Senior Air Export Specialist @C.H. Robinson
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WORK HISTORY
Senior Air Export Specialist @C.H. Robinson
Miami, FL, US
Manage and oversee the full shipment lifecycle for strategic and high-value accounts, ensuring operational excellence and customer satisfaction- Act as a subject matter expert in global forwarding operations, providing solutions to enhance efficiency, compliance, and cost-effectiveness- Conduct financial audits to ensure billing accuracy and mitigate risks- Ensure compliance with security regulations by classifying shippers and performing AES filings- Develop pricing strategies and provide complex quotes to optimize revenue- Proactively monitor shipment trends, identify potential issues, and implement solutions to mitigate disruptions- Collaborate cross-functionally with internal teams, customers, and external partners to optimize supply chain performance- Lead customer engagement initiatives, driving retention, expansion, and operational improvements.
EDUCATION
Universidade São Judas Tadeu
Bachelor of Business Administration (B.B.A.), Foreign Trade
Universidade Presbiteriana Mackenzie
Postgraduate Degree, International Business
FGV - Fundação Getulio Vargas
Master of Business Administration (MBA), Marketing
SKILLS
ABOUT ERIKA PIRES
Bilingual (Portuguese and English) foreign trade professional with 15 years of solid experience in shipment coordination and international logistics, with intermediate-level proficiency in Spanish, enabling effective communication when required. Proven track record in multinational companies, specializing in air and sea import/export, implementing new accounts and projects, and optimizing operational processes.Extensive experience in foreign trade across diverse industries, including pharmaceutical, fashion and retail, automotive, and food and beverage sectors. Expert in freight forwarding solutions and international business development, with a strong ability to manage complex shipments, ensure compliance, and drive operational efficiency.Let\'s connect!
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