Erika Harris

Senior Customer Support Analyst @UPMC

Pittsburgh, PA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2022 — Present

Senior Customer Support Analyst @UPMC

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Pittsburgh, PA, US

Provide lead support related to requisitioning, purchasing, and status of goods/services procured. Compile team metrics, continued process improvements, and training.

EDUCATION

2006 — 2008

California Univerisity of Pennsylvania

Bachelor of Business Administration (BBA), Business Administration and Management, General

ABOUT ERIKA HARRIS

Experienced Customer Support Analyst with a demonstrated history of working in the hospital & health care industry. Skilled in Microsoft Office, PeopleSoft, and JIRA. Strong support professional with a Bachelor of Business Administration (BBA) focused in Business Administration and Management, General from California Univerisity of Pennsylvania.

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