Erik Jones

Event Manager @Birmingham-Jefferson Convention Complex (BJCC)

Birmingham, AL, US

Demonstrates an ability to coordinate and liaison with customers and team members to ensure an exceptional event experience.• Represents the facility to coordinate activities of the operating departments with the client and client’s suppliers. • Acts as the primary on-site facility contact with the client; coordinates and directs operational team members to provide necessary services and equipment to implement client requirements and changes in accordance with BJCC policies; monitors event work orders. • Initiates, directs and participates in pre-event planning meetings with clients operating departments, reviews event history file information. • Ensures event floor plans adhere to all fire codes and occupancy codes through coordination with the Birmingham Fire Prevention Office.Ability to produce event financial estimates and ensure fee deposit schedules are met.• Demonstrates ability to produce event financial settlement for show or event per the contractual outline of terms. • Serves as Manager on Duty for events as necessary, including crowd management duties in other complex facilities for large scale events. • Serves as a key participant in crowd management of the event related to patron safety and emergency plans as liaison to event promoter in emergency and critical incidents. • Conducts post-event meetings with the client and operating department to review and discuss services provided. • Establish and maintain relationships and works constructively and cooperatively with BJCC internal and external partners.Proficient conflict resolution skills resolving onsite complaints and disputes within the context of facility policies and procedures and the contract with the client. • Reviews contracts and operational schedules to ensure the information is correct including dates, times, facilities, and equipment indicated.

Unversity of West Georgia

Bachelor’s Degree, Sport and Fitness Administration/Management

Xavier University

Master of Education - MEd, Sport and Fitness Administration/Management

Xavier University

Master's degree, Sport and Fitness Administration/Management