Matthew Pender

Director of Ticketing Operations @Birmingham-Jefferson Convention Complex (BJCC)

Birmingham, AL, US

EMAILS

[email protected]

MOBILE NUMBERS

+17•••••••14

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WORK HISTORY

Oct 2025 — Present

Director of Ticketing Operations @Birmingham-Jefferson Convention Complex (BJCC)

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Birmingham, AL, US

EDUCATION

N/A

Brigham Young University - Idaho

Certificate, Business and Leadership Skills

N/A

Brigham Young University - Idaho

Bachelor’s of Applied Business Management, Business, Management, Marketing, Operations, Finnace

N/A

Brigham Young University - Idaho

Certificate, Commercial Fundamentals

N/A

Brigham Young University - Idaho

Certificate, Business Administration

N/A

Brigham Young University - Idaho

Certificate, Basic Accounting

N/A

Brigham Young University - Idaho

Associate of Science - AS, Applied Business Management

N/A

Brigham Young University - Idaho

Certificate, Entrepreneurship

SKILLS

Customer ServiceHospitalityManagementCustomer SatisfactionTeam LeadershipEvent PlanningHotelsSalesSocial MediaWindowsEntertainmentShippingProduct DevelopmentCall CentersStaff DevelopmentMentoringResortsHospitality ManagementHospitality IndustryEvent ManagementTourism

ABOUT MATTHEW PENDER

Adaptable professional with 15+ years of entertainment ticketing leadership, with proven knowledge of revenue management, inventory control, training, development, hospitality, and guest experience. I currently work as the Director of Ticketing for MGM Resorts International, overseeing ticketing operations at three properties on the Las Vegas Strip. My partners include David Copperfield, Cirque du Soleil, The Jabbawockeez, Tape Face, Brad Garrett\'s Comedy Club, and the Aces of Comedy.

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