Eric Summers

Director of Accounts @FinThrive

Greensboro, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2025 — Present

Director of Accounts @FinThrive

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US

Oversee quarterly client performance reviews to ensure alignment with business objectives. • Act as the primary point of contact for client questions/request, product enhancements and maintenance. • Serve as a trusted advisor, focusing on improving ROI through product review and enhancements.

EDUCATION

N/A

Texas Christian University

Marketing

N/A

California State University, Bakersfield

Marketing

SKILLS

Business Process ImprovementDiversity Discussion LeaderRecruitingManagementTeam BuildingCompetitive AnalysisManagement ConsultingContract NegotiationStart-UpsSalesExecutive ManagementBusiness PlanningOperations ManagementStrategyMarket ResearchProgram ManagementCall CentersHealthcareBusiness DevelopmentConsultingFinancial AnalysisOutsourcingCredit CardsCross-Functional Team LeadershipRisk ManagementAnalysisGovernmentProduct ManagementNegotiationStrategic PlanningLeadership DevelopmentProcess ImprovementVendor ManagementCoachingFinancial ServicesCrmAccount ManagementCustomer RetentionChange ManagementMergers & Acquisitions

ABOUT ERIC SUMMERS

Healthcare Self-Pay Resolution Consulting- Provide turn-key revenue cycle solutions for hospitals, healthcare systems and physician groups. Business Strategy Development – Define, test and implement strategic plans. Activities include industry, market and competitive analysis, customer needsassessment. Define the product road-map in the long, mid and short term.Client Relations – Identify, build, and manage long-term relationships with strategicpartners in the government, healthcare, telecommunications, and utilities industries. Initiate proposal process, conduct presentations, communicate terms and conditions, and negotiate opportunities. Product Management –Provide expertise for the day-to-day management ofproducts in the development pipeline. These activities include opportunity assessment, market evaluation, market research, and financial evaluation.New Business Development – Identify and evaluate specific business opportunities. Work with internal / external management to identify and evaluate new markets for existing and new products.Specialties: Healthcare, Credit Card, and Government receivable consulting. Diversity Training, Business Development, Call-Center Management, Business Process Improvement.

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