Ericka Bestoso
Customer Success Partner @Blue Yonder
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WORK HISTORY
Customer Success Partner @Blue Yonder
Blue Yonder empowers businesses with an AI-driven, multi-enterprise, multi-tier supply chain platform where all trading partners work seamlessly together to plan, execute, and collaborate, reducing risk, improving efficiency, and optimizing performance so you exceed your business goals.
EDUCATION
Bentley University
Bachelor of Science, Economics-Finance
St. Thomas Aquinas High School
Ft. Lauderdale, FL
Royal Holloway, University of London, Egham Hill
Study Abroad
SKILLS
ABOUT ERICKA BESTOSO
I am a customer success leader who has partnered with Fortune 500 brands - including some of the world’s most recognized companies - to drive meaningful business outcomes, elevate customer experience, and deliver ROI.Throughout my career, I’ve worked closely with retail, hospitality, and media organizations to help them unlock adoption, streamline operations, and maximize ROI from complex technology investments. I’m known for building trusted, executive-level relationships, quickly understanding a customer’s unique priorities, and aligning teams and resources to accelerate their goals.My background includes leading consulting and front-end developer teams, collaborating with cross-functional technical and product groups, and supporting strategic sales opportunities. I thrive in fast-moving environments where I can translate challenges into clear action plans and create a path to success for both customers and internal teams.I hold multiple Oracle certifications, including Maxymiser Master, Oracle DMP Master, and Responsys Essentials Master, and I’m committed to continuous learning and knowledge-sharing. I’m passionate about helping organizations realize the full value of their solutions and building long-term partnerships grounded in transparency, collaboration, and results.
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