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Eric Dewerth

Manager, Cloud Operations, Engineering and Security @Infor

Greenville, SC, US
EMAILS
e••••••••@infor.com
MOBILE NUMBERS
+18•••••••62

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WORK HISTORY

Apr 2015 — Present

Manager, Cloud Operations, Engineering and Security @Infor

Manage a global team of Senior Cloud Engineers • Administer and deploy application environments in the AWS Cloud environment • Deploy various product suites of the Infor Software portfolio in the Public Cloud. • Coordinate with Development the deployment of patches/upgrades for each product suite • Follow Agile and DevOps best practices for CI/CD of each product stack • Remediated issues in the Infor EAM product stack required for FedRamp/GovCloud certification • Use ServiceNow for Change Management and Incident/Outage response. • Technical Support assistance for hosted customers • SLA of 99.9% uptime on all application server farms

SKILLS

Professional ServicesDatabase AdministrationTomcatUbuntuXmlSoftware as a Service (Saas)Microsoft Sql ServerCustomer ServiceSqlIisErpAmazon Web Services (Aws)PagerdutyTechnical SupportWebsphereUnixT-SqlSumologicBusiness IntelligenceSystem AdministrationOracleEnterprise SoftwareService-Level Agreements (Sla)Solution ArchitectureSaasTechnical ConsultationPl/SqlConsultantsHp-UXVirtualizationIntegrationServicenowCloud ComputingWeblogicPre-Sales Technical ConsultingHtmlJbossRhelDisaster RecoveryAccess

ABOUT ERIC DEWERTH

A cloud operations management professional with over 20 years of hands-on technical…

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