Erica Cortes
Consultant Epic Patient Access Optimization, Advisory Services @athenahealth
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WORK HISTORY
Consultant Epic Patient Access Optimization, Advisory Services @athenahealth
Work as integral team member of athenahealth Advisory Services at Loma Linda Medical Center Review and analysis of Epic’s Refuel report and recommendations for optimization and process improvement Participate in onsite interviews, client meetings and observations with the Revenue Cycle teams Deliver recommendations for a project roadmap on how best to optimize their Version 2013 instance of Epic Provide guidance on how to bring Epic Front End Patient Access from decentralized to centralized operations Propose IS updates to Epic system (LLEAP) to actualize the recommendations for optimization Provide Recommendations for Oncology Surgical Authorizations, Financial Clearance and Scheduling processes Contribute high level operational understanding of how to align the systems and modules when transitioning from decentralized to centralized Front End Patient Access workflows in Epic.
EDUCATION
Baruch College
MBA, MBA, Health Care Administration
Cornell University
BS, Urban and Regional Studies
SKILLS
ABOUT ERICA CORTES
Accomplished Consultant and Manager with extensive experience in front and back-of- house…
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