Eric B.
Desktop Support Supervisor @Chartercare Health Of Rhode Island
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WORK HISTORY
Desktop Support Supervisor @Chartercare Health Of Rhode Island
EDUCATION
Southern New Hampshire University
Associate of Science - AS, Cybersecurity
Southern New Hampshire University
Bachelor of Science - BS, Cybersecurity
ABOUT ERIC B.
I’m an IT Operations and Cybersecurity professional with experience supporting enterprise environments, leading service teams, and keeping systems running smoothly in healthcare and MSP settings. I currently manage IT support for 500+ users, focusing on reliability, security, and making day‑to‑day technology easier for people to work with.My work spans endpoint management, identity and access administration, cloud platforms, and security monitoring. I enjoy improving processes, reducing friction, and helping teams adopt technology in a secure and practical way.I’m also pursuing a Master of Science in Information Technology (Enterprise Technology Management) and continue to build my skills through certifications like CySA+, ISC2 CC, AWS Cloud Practitioner, and ITIL 4.At the end of the day, I’m driven by solving problems, strengthening systems, and supporting the people who rely on them. I’m always open to connecting with others in IT, cybersecurity, or healthcare tech.
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