Endalkachew Demise
Senior Devops Engineer @RBC
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WORK HISTORY
Senior Devops Engineer @RBC
Montreal, QC, CA
Designed, supported, and optimized CI/CD pipelines using Jenkins and GitHub Actions to enable reliable, automated application deployments- Managed change requests, incidents, and release processes through ServiceNow, ensuring compliance with enterprise change management standards- Collaborated closely with developers, product managers, and product owners to streamline release cycles and improve deployment efficiency- Diagnosed and resolved environment, build, and middleware issues, reducing downtime and ensuring high system availability- Built and maintained mobile application CI/CD workflows using GitHub Actions, improving build consistency and deployment speed- Monitored system performance and application health using Dynatrace, proactively identifying bottlenecks and production issues- Supported and troubleshot API integrations using Apigee, ensuring seamless communication between services- Automated operational tasks and deployment processes using Python, PowerShell, and Shell scripting, reducing manual effort and errors- Contributed to the continuous improvement of DevOps practices, enhancing automation, monitoring, and deployment reliability
EDUCATION
Waterford Kamhlaba, UWC in Southern Africa
High School, Higher: I.T, Geography and English (A2) Standard: Amharic, Maths and Environmental Systems
Earlham College
Bachelor's degree, Computer Science
SKILLS
ABOUT ENDALKACHEW DEMISE
Seasoned IT Professional with a proven track record in DevOps engineering, system administration, and database management. Skilled in deploying and managing diverse server environments, implementing automation solutions, and optimizing performance through effective monitoring and analysis. Proficient in a variety of technologies, including Windows, Linux, cloud platforms (AWS, Azure), configuration management tools (Chef, Puppet, Ansible), and CI/CD pipelines (Jenkins). A collaborative team player with a strong focus on delivering high-quality solutions and driving continuous improvement.
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