Elaine Young
Process Excellence Consultant @Capgemini Invent
Glasgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jun 2022 — Present
Process Excellence Consultant @Capgemini Invent
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Glasgow, GB
EDUCATION
1994 — 1999
University of Strathclyde
BSc, Chemistry
SKILLS
TelecommunicationsAnalysisLeadershipStakeholder ManagementCustomer Relationship Management (Crm)Executive ReportingManagementProgram ManagementBusiness ProcessBusiness IntelligenceCustomer ExperienceProject PlanningSupply ChainKpiProcess ImprovementImplementation MethodologyCall CentersBusiness AnalysisProject ManagementBusiness TransformationBusiness Process ImprovementContact CentersSix SigmaOutsourcingMobile DevicesCross-Functional Team LeadershipMarketing EffectivenessProject DeliveryContinuous ImprovementBusiness StrategyKey Performance IndicatorsStrategyChange ManagementCrm
ABOUT ELAINE YOUNG
Experienced in process design and continuous improvement with a demonstrated history of working in the telecommunications and chemical manufacturing industry. Strong professional skilled in Six Sigma, Lean, Agile, Customer Journey Management and Marketing Effectiveness
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