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Emmett Bamba
Senior Travel Manager @Twitch
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WORK HISTORY
Senior Travel Manager @Twitch
San Francisco, CA, US
EDUCATION
Solano Community College
Bachelor of Science (B.S.), Computer Science
California State Polytechnic University-Pomona
Computer Science
SKILLS
ABOUT EMMETT BAMBA
Travel ManagementEnsure client\'s retention with Corporate Traveler by exceeding client expectations in every interaction with the account manager in relation to:Understanding and anticipating client needs and travel preferences;Responding quickly and proactively to client requests;Anticipating client travel requirements;Resolving client complaints; andThe accuracy and timely presentation of Clients travel documentation.2. Teamwork and CommunicationActive contributing member at meetings with Team Leaders and BDMs to keep them abreast of client accounts and any information which is likely to impact (either positive or negatively) on Corporate Traveler; andShare information with fellow Travel Managers and Team Leaders to ensure a united, consistent and professional approach to client account management.3. Office Systems and ProcessesContributed to the development and maintenance of office systems and processes associated with accounts; andTo ensure that all client account information is up to date so that a thorough knowledge and understanding of the account can be made by simply reading the client file.
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