Emma Hodgetts
VP, Customer Success @Press Ganey Forsta
Signup · Get unlimited contacts
WORK HISTORY
VP, Customer Success @Press Ganey Forsta
London, GB
EDUCATION
Alliance Manchester Business School
Bachelor of Science (BSc), Management and Marketing
ABOUT EMMA HODGETTS
A committed business leader with a track record of driving operational excellence, transformational change and business performance through people, process and technology.My passion is in the area of Customer Experience, where I bring customer signals to the heart of business decision making, influencing at an executive level, and aligning cross functional stakeholders to drive business outcomes. Key skills & expertise- SaaS Success, Onboarding and Professional Services- Strategy and design of Customer Experience management systems - Operational transformation- System integrations and partner management- Change management & continuous improvement- Customer loyalty program proposition development and designI support some of the world\'s leading brands to understand, improve and predict customer experience, and deliver customer experience focused initiatives, that impact the bottom line.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.