Emma Douglas
Head of Capability @Haleon
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WORK HISTORY
Head of Capability @Haleon
EDUCATION
The University of Manchester
Bachelor of Arts (B.A.)
SKILLS
ABOUT EMMA DOUGLAS
I’m a passionate and outcome-driven change and capability leader with extensive experience driving transformational change across global organisations in pharma, travel, retail, and CPG. I thrive in complex environments—leading change in everything from operating model redesigns and large-scale IT implementations to acquisitions, closures, demergers, and cultural transformation.My strength lies in connecting strategy to action: designing fit-for-purpose change strategies, capability frameworks and strategies, building high-performing teams, and unlocking value across the system. As a qualified Business & Personal Coach and Insights Discovery Practitioner, I lead with empathy and energy—developing leaders, building change capability, and creating outstanding employee experiences that fuel adoption and long-term success.I’m known as a trusted advisor to senior leaders and a strategic partner who brings clarity, challenge, and creative thinking to the table. Whether it\'s shaping future-ready change models, enabling team breakthroughs, or driving critical decisions—I bring people with me and get things done.
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