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Ema Esparza
Customer Success Manager @Stealth
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WORK HISTORY
Customer Success Manager @Stealth
Ciudad de Mexico, MX
Can’t share much (stealth mode life), but I built the company’s first scalable processes to guide client cohorts from onboarding to successful program completion. Designed engagement and learning strategies, identified risk factors and churn signals, and used data-driven insights to shape retention and growth decisions.Currently aligning timelines and priorities across teams, improving workflows, and making sure resources are in the right place at the right time. Working closely with stakeholders to remove roadblocks, refine processes, and set up the foundations that will let us scale smoothly.
EDUCATION
Universidad Anáhuac
Logistics Committee President, "Genera" Business Leadership Program
Universidad Anáhuac
Bachelor's degree, Entertainment Business Management
ABOUT EMA ESPARZA
Most curious and passionate woman you\'ll meet.Startup enthusiast who thrives on building from the ground up and solving problems on the fly. With a solid foundation in customer experience and a genuine passion for women’s health, it’s people’s stories that fuel my work and drive me to create meaningful change where it matters most.While technology excites me, it’s my deep understanding of human needs that helps me craft experiences that truly resonate.Whether I’m leading teams, scaling ventures, or turning big ideas into reality, I dream of making an authentic impact and building something meaningful.
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