Emaad Daud
Retail Customer Advisor @Vodafone
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WORK HISTORY
Retail Customer Advisor @Vodafone
London, GB
I work as a Retail Customer Advisor, supporting customers in store with mobile, broadband, and device related queries while delivering a high standard of service.My role involves understanding customer needs, explaining products and tariffs clearly, and helping customers choose solutions that suit them. I handle upgrades, new connections, and account queries, while following company processes and data protection requirements.I am responsible for processing transactions accurately, managing in store systems, and contributing to team targets. I also help maintain store standards, support stock management, and ensure customers have a positive and welcoming experience.Through this role, I have strengthened my communication skills, built confidence in customer facing environments, and learned how to balance customer needs with commercial objectives.
EDUCATION
The Duke of Edinburgh's International Award
Graveney School
Graveney Sixth Form
A Levels: Economics, English Literature, DT Product Design
University of Greenwich
Bachelor of Science - BS, Finance & Investment Banking
Graveney Secondary School
9 GCSE’s Grades 7-5
ABOUT EMAAD DAUD
As a 18 year old entrepreneur, I\'ve been on a journey fueled by passion and ambition since the age of 12. What started as a simple interest in reselling shoes, clothes and luxury goods blossomed into a thriving business, which I began at the age of 13. Since then, I\'ve been dedicated to scaling up multiple ventures, including reselling, social media marketing agency (SMMA), and digital design creation. Alongside this, I launched Apprentice Alliance, a platform to support aspiring apprentices, demonstrating my initiative commitment to helping others succeed.Alongside my entrepreneurial endeavors, I\'ve delved into the world of cryptocurrency and trading, honing my skills in the financial sector. My goal is to leverage my diverse experience and expertise, as well as my formal qualifications, to pursue a career in the Finance Sector. With a relentless drive for success and a knack for innovation, I\'m excited to continue exploring opportunities and making an impact in the dynamic landscape of business and finance to further my success. Email:e••••••••@gmail.com For any Enquiries
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