Elsa R. Galicia
Client Success Manager @Beyond Technology Global
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WORK HISTORY
Client Success Manager @Beyond Technology Global
Responsible of build strong relationships with strategic clients, developing a deep understanding of the customer\'s business needs and goals, using that knowledge to provide tailored solutions and recommendations. Serving as the primary point of contact for the customer, managing constant communications and successfully addressing any issues or concerns that arise providing high value-added solutions.Ensuring that the customer is getting maximum value from the company\'s products or services, and identifying opportunities for upselling, add-on´s or cross-selling.
EDUCATION
Universidad Nacional Autónoma de México
Licenciatura
Universidad Tecnológica de México
Licenciatura
ABOUT ELSA R. GALICIA
Professional with experience in Customer Success and Account Management and Project…
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