Ellen Higgins-Prendergast
IT Asset Management Technician @Health First
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WORK HISTORY
IT Asset Management Technician @Health First
Melbourne, FL, US
EDUCATION
Metropolitan Community College
Computer Systems Networking and Telecommunications
Eastern Florida State College
Data Modeling/Warehousing and Database Administration
ABOUT ELLEN HIGGINS-PRENDERGAST
Over twenty years of experience in system support in the computer field. Ten years to include but are not limited to, installing and configuring Asset Management System software and core/add-ons modules, consulting, software design, software configuration, and support, providing knowledge transfer and training to Administrators and end users, understanding of database schema and associated backend management/scripting. Ability to analyze business processes and systems and migrate to/integrate with geospatial systems. Provide Bank Solutions technology products and services for community, regional and large financial institutions. Proficient with Cityworks AMS, ESRI ArcGIS 10.x, SAP Crystal Reports, SQL Server Management Studio, XML modification(s), oversee the training of clients and coworkers with excellent administrative communication and organizational skills.
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