Elke Gülpen
Global Account Executive @Language Io
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WORK HISTORY
Global Account Executive @Language Io
Norwich, GB
Language I/O empowers companies to use their monolingual customer support agents to chat and email with their customers in real-time in 150+ languages. Our technology delivers highly accurate localised translations for support channels including chat, email, and support articles, so you can support a global customer base without expanding your headcount.
EDUCATION
Humboldt-Universität zu Berlin
Master of Translation and Interpreting, Spanish, French
SKILLS
ABOUT ELKE GÜLPEN
As a Global Account Executive, I leverage my 10+ years of senior SaaS sales experience and my expertise in AI and customer experience to transform customer journeys in multiple sectors for revenue increase and operational savings. I am passionate about delivering innovative and unique solutions that enhance customer satisfaction, loyalty, and retention, as well as optimize business processes and performance.I have an outstanding track record of new business and growth of existing business across the globe, with a focus on building strategic relationships with C-level decision makers in customer experience, HR, and digital transformation. I have successfully secured and managed contracts with Fortune 500 companies, such as Allianz, AXA, BNP Paribas, and Telefonica, using my influential and pioneering approach, my ethical selling skills, and my multilingual abilities. I am fluent in English, German, Spanish, and French, and I enjoy working with diverse and cross-functional teams to achieve shared goals and vision.
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