Elizabeth Carmack

Restaurant Marketing Director @Chick-Fil-A Restaurants

Johnson City, TN, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2015 — Present

Restaurant Marketing Director @Chick-Fil-A Restaurants

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EDUCATION

1987 — 1991

East Tennessee State University

Bachelor, Business Administration; Human Resources

SKILLS

Program ManagementTeam BuildingManagementCareer DevelopmentHiringTrainingRecruitingRetailLeadershipHuman ResourcesTime ManagementDiversity TrainingMerchandisingCold CallingEmployee EngagementSales OperationsCustomer RetentionTime Management TrainingCustomer ServiceEmployee RelationsInterviewsLeadership DevelopmentNew Hire OrientationsPerformance ManagementTeam LeadershipPublic SpeakingSuccession PlanningInventory ControlMicrosoft OfficeSalesCoachingOrganizational DevelopmentPayrollOutlookMicrosoft ExcelOsha TrainingApplicant Tracking SystemsSocial MediaHR Policies

ABOUT ELIZABETH CARMACK

My professional credentials include: • Strategic Human Resource Professional with consistent track record of driving store execution and performance, while building consumer loyalty through a focus on excellent customer service.• Exceptional track record of recruiting best -in- class by matching top tier skill sets to the core competencies of the business.• Solid success in training, retaining (95% retention rate) and motivating winning teams.• Outstanding at all areas of staff performance; performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with state and federal laws. • Strong sales administration experience including budgeting and forecasting; payroll; territory planning and development; contract development and negotiations; and loss prevention.Specialties: Recruiting Top Performers Relationship Building Policies / Procedures Development Customer Service Territory Development Sales Team Development Client Maintenance / Retention Sales Presentations New Product Introduction Competitive / Strategic Pricing Productivity Improvement Program Development Client Needs Analysis Strategic Alliance Development

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Elizabeth Carmack — Restaurant Marketing Director at Chick-Fil-A Restaurants in Johnson City, TN, US | Unifers