Elisa N.

Technical Content Manager @罗氏公司

Tucson, AZ, US
MOBILE NUMBERS
+15•••••••25

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WORK HISTORY

Nov 2023 — Present

Technical Content Manager @罗氏公司

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Tucson, AZ, US

Define content scope and delivery channels, and coordinate documentation tasks for user documentation, to meet the needs and launch dates of 15+ products across the Pathology Lab Customer Area- Collaborate with colleagues to align and standardize documentation processes across all Roche GCS customer areas- Ensure technical writers and terminologists can easily collaborate with project teams, with a focus on early communication- Introduce the concept of UX writing to project teams, and review and edit UI string text to help improve clarity and translatability- Manage translations for a project and communications with vendors.Involvement- Act as an informal team leader in the US documentation team through training, guiding, and providing support through departmental transformation and standardization of best practices- Change management, culture, and communications member in internal project (CwW or RDCF) focused on improving our content management system tools and processes- Communications member for internal project (RDA and GLC) focused on creating global product and service training for all diagnostic products- Promote internal knowledge sharing throughout the departments, teams, and groups, to allow stakeholders and teams to easily collaborate, find information, and share knowledge- Help bring more mental health initiatives and events to the Tucson office, to provide help to employees, as Mental Health Champion.

EDUCATION

2010 — 2014

University High School

H

2014 — 2018

University of Arizona

B.S. in Public Health with a minor in Physiology, Public Health

ABOUT ELISA N.

Experienced technical writer and content manager with a demonstrated history of working in the biotechnology industry, with both waterfall and Agile methodologies. Strong skills in communications, interpersonal connections, video and photo editing, and content management. Passionate about knowledge sharing and eager to learn new skills.

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