Elisa Beretta
Retention Sales Manager @TrendAI
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WORK HISTORY
Retention Sales Manager @TrendAI
Milano, IT
Managing renewal opportunities for accounts > 500 employeesMain duties are- contacting proactively channel partners, distributors and customers to ensure the highest possible renewal and retention rate, preparing and sending quotes prior to maintenance contracts expiration- Helping to generate upsell/cross sell opportunities in collaboration with Regional Account Managers- Ensuring that all customer renewal issues are dealt with appropriately- Guaranteeing that all data is accurate and managed correctly in the CRM system- Coordination of Weekly Pipeline, Forecast Process and supporting the team in daily sales activities
EDUCATION
Università Cattolica del Sacro Cuore
Bachelor's degree, Foreign Languages, Literatures, and Linguistics
Liceo Linguistico A. Manzoni
Foreign Languages and Literatures: English, Spanish and German
SKILLS
ABOUT ELISA BERETTA
Renewals Sales Manager presso Trend Micro
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