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Eliane Brufatto
Business Analyst @Zurich Insurance
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WORK HISTORY
Business Analyst @Zurich Insurance
Zurich, CH
Successfully onboarded and launched six clients across three platforms, providing early live support while driving the development of a B2B2E digital platform to enhance client onboarding and employee benefit experiences across diverse markets (Spain, the UK, and the Middle East)- Led requirements elicitation and collaborated with cross-functional stakeholders to ensure alignment with business goals- Created user stories, acceptance criteria, and BPMN process models to support agile delivery and MVP definition- Facilitated workshops and acted as a key liaison between technical and business teams to ensure smooth SIT & UAT execution- Authored technical and legal documentation ensuring accuracy and compliance- Designed and documented data flows and data listings to support governance processes.
ABOUT ELIANE BRUFATTO
Experienced Business Analyst with 15+ years leading complex digital, insurance, and…
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