Elfan Mawji

Amazon

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Present

@Amazon

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EDUCATION

N/A

University of Calgary

Bachelor of Arts (B.A.), Sociology

SKILLS

Time ManagementBusiness AnalysisContact CentersManagementTeam BuildingCall CentersAccount ManagementTeam LeadershipForecastingBusiness Process ImprovementOutsourcing ManagementOperations ManagementSales OperationsCustomer ServiceTeam-OrientedProcess ImprovementBusiness IntelligenceLeadershipSecurityStrategic PlanningCustomer SatisfactionTrainingBudget ProcessProject Management

ABOUT ELFAN MAWJI

Results-driven operations leader dedicated to motivating, supporting, and guiding teams to exceed business and organizational objectives. A strategic thinker with a strong commitment to operational excellence, process optimization, and service quality improvement.Demonstrates sound decision-making and project management expertise, ensuring seamless execution of business initiatives. Builds and nurtures collaborative relationships with internal and external stakeholders to enhance efficiency and drive sustainable growth. Recognized for exceptional leadership, professionalism, and a consistent track record of delivering measurable success in dynamic environments.Expertise:Leadership & Team DevelopmentSafety & Compliance OversightOperational ManagementWorkforce Recruitment & TrainingStrategic Planning & Process Optimization Performance Measurement & ReportingStakeholder Engagement & Relationship Building Fundraising & Event CoordinationChange ManagementP & L Management & Budgeting Decision-Making & Problem-SolvingProject Management Cross-Functional Collaboration

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Elfan Mawji — Amazon in Calgary, AB, CA | Unifers