Eleni Alpous
Manager, Service Designer Innovation Strategist @Deloitte Digital
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WORK HISTORY
Manager, Service Designer Innovation Strategist @Deloitte Digital
CA
EDUCATION
York University
Honours of Design, Graphic Design
Toronto Metropolitan University
HTML & CSS, Flash, JavaScript
SKILLS
ABOUT ELENI ALPOUS
Eleni is a Design Researcher / Service Design Manager at Deloitte Digital. She leads integrated teams in conducting qualitative research and strategic projects that connect to broader innovation mandates. Eleni is known to embrace dynamic projects with multi-disciplinary teams, while managing them with a human touch. She contributes a unique branding and experience design perspective into areas such as retail, public sector, financial services, health, non-profit and transportation. Eleni is a member of EPIC, a nonprofit membership organization, global community, and annual conference that supports the professional development, learning, and leadership of people who practice and promote ethnography.Today, she brings finely honed design tradecraft, business, and communications strategy to her delivery teams. She loves teaching and facilitating, having spent two years as an adjunct professor at York / Sheridan.Previously, she supported building the brands of some of Canada’s largest organizations (McDonald’s, McCafé, Telus, General Mills, Canadian Olympic Committee, P&G, Kraft and Centennial College).
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