Elaine Kapoll
Cafe Manager @Tatte Bakery & Cafe
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WORK HISTORY
Cafe Manager @Tatte Bakery & Cafe
Wellesley, MA, US
Lead and manage a team of 25 team members, fostering a high performance, and guest focused culture-Oversee ordering, receiving, and reconciliation of vendor orders, including Baldor and bakery items-Ensure smooth daily operations while serving up to 500+ guests per day, consistently driving sales and upselling initiatives-Manage all cash-handling procedures, including balancing, logging registers and safe counts at the end of each shift-Coordinate weekly cash ordering to ensure accurate forecasting and uninterrupted operations-Train and coach team members on Tatte sanitation standards, food safety, and elevated guest service expectations-Barista-trained; maintain and enforce high standards for beverage quality and consistency-Resolve scheduling conflicts, manage coverage needs, and step in to support shifts when necessary.
EDUCATION
Johnson & Wales University
Tourism & Hospitality Mgmt
ABOUT ELAINE KAPOLL
I graduated in 2023 from Johnson & Wales University with a Bachelor of Science in Travel & Tourism Management, alongside a minor in Food & Beverage Management. Since graduating, I’m eager to continue learning and gaining experience across different areas of the hospitality industry. My career so far has given me a range of valuable experiences, from working at the front desk of luxury boutique hotels to serving in Relais & Châteaux restaurants. I pride myself on being a detail-oriented and driven individual with excellent communication skills. Currently, I work at Ocean House, where I’ve learned to uphold and exceed the exceptional standards of a Forbes Triple Five-Star property, especially in relation to the restaurant outlets.
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