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Ela Witkowska

Advisory Board Member @BNP Paribas Bank Polska

Warsaw, PL
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2017 — Present

Advisory Board Member @BNP Paribas Bank Polska

Warsaw, PL

EDUCATION

2006 — 2007

Harvard Business School

Leadership Academy

1994 — 2006

Queens College

BA

SKILLS

Quality ManagementRetail BankingProcess ManagementBusiness StrategyCredit CardsExecutive ManagementOperational Risk ManagementCredit RiskDocument OutsourcingStart-UpsCreditPaymentsOperations ManagementRisk ManagementKpi ImplementationLoansOperational RiskFinancial RiskBusiness AnalysisCall CenterOutsourcingInternet BankingFinancial MarketsChange ManagementCommercial BankingCash ManagementManagementBankingPortfolio ManagementRestructuringInvestment BankingCustomer ServiceTeam ManagementManufacturing Operations ManagementInsuranceAnalysisStrategyProcess ImprovementFinancial ServicesCall Centers

ABOUT ELA WITKOWSKA

Currently active program leader in Bank Transformation Program. The most experience in implementation and management of customer service and banking operations, managing people and banking activities in a dynamic, results oriented and highly effective way focusing on process management, quality & efficiency from business perspective. Highly effective in the process design, delivery of cost-effective solutions to meet challenging banking business demands. One of 20 the most powerfull women in payment area Proven track record in customer service, sales and banking operations initiatives (organize operation for new bank on Polish market, awards in Customer Service achivements & retail sales improvement). Specialties:Solid management, organizational, leadership, team building, process & project management, centralisation & outsourcing operations in banking and insurance industries.

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