Emily A. Iarocci

Director of Customer Success @Veracode

Boston, MA, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Jan 2022 — Present

Director of Customer Success @Veracode

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EDUCATION

N/A

Bowdoin College

BA, Russian, Government and Legal Studies

SKILLS

Process ImprovementAgile MethodologiesManagementTeam BuildingMarketing CommunicationsEnterprise SoftwareTeachingSales OperationsProfessional ServicesCustomer ServiceProgram ManagementArticulate StorylineSalesforce.comClient ServicesAccount ManagementSaasMarketingCross-Functional Team LeadershipCaptivateLeadershipE-LearningWritingInstructional DesignCustomer SuccessSalesStrategic PartnershipsStrategic CommunicationsTrainingCommunicationCamtasiaStrategic PlanningLeadership DevelopmentJiraProject ManagementCorporate Social ResponsibilityIntegrationSqlMicrosoft ProjectProduct DevelopmentAgile Project Management

ABOUT EMILY A. IAROCCI

I am a proven Customer Success professional focused on Application Security, SaaS software implementation and service, customer retention, and client and employee training and development. I\'m also: A successful manager, handling multiple priorities for my organizations and customers which have included over 40% of F100. A respected, ethical leader and mentor in challenging environments and through times of transition. A skilled strategic problem solver focused on process improvement and employee engagement. A passionate advocate for Client success while maintaining focus on organization vision and bottom line.

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