Eftychis Fetfatsidis
Acting Team Lead (Connectivity Integrations Team) @GetYourGuide
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WORK HISTORY
Acting Team Lead (Connectivity Integrations Team) @GetYourGuide
Berlin, DE
EDUCATION
Les Roches
Master's degree, Hospitality Administration/Management
Aristotle University of Thessaloniki (AUTH)
Bachelor's degree, History and Archaeology
Ironhack
Web Development, Computer Engineering Technology/Technician
Bundes Verband der
Higher Diploma, Tourism and Travel Services Management
Cornell University
Certification of attendance and completion of the course., Global Hospitality Management
ABOUT EFTYCHIS FETFATSIDIS
Acting Team Lead in Connectivity Analytics team at GetYourGuide-+6 years experience at GetYourGuide in BizOps, Strategy and Supply departments delivering high impactful projects - Specializing in Integration Management, API distribution, Success and Operations Management- Ensuring a seamless traveller experience via fast integrations, advanced features and high level maintenance and performance tools. At Connectivity team, I manage the technical part for key API accounts and integrations in BurjKhalifa, TopOfTheRock and other major attractions and I have led projects in integration excellence, supply growth, category expanision, error reduction, monitoring performance, documentation of specs around all API connections, implementation of AI FAQ chatbot.
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