Eera Matta
Supervisor @Holland & Barrett
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WORK HISTORY
Supervisor @Holland & Barrett
London, GB
Handled over 50 customer inquiries daily, maintaining a 95% satisfaction rate and contributing to a 15% growth in repeat business.Oversaw daily store operations, including cash handling and inventory control, ensuring compliance and accuracy in all financial procedures.Led product training and development sessions, significantly improving team knowledge and performance.Adapted quickly to the health and wellness sector, gaining an in-depth understanding of vitamins and supplements through focused training and self-directed learning. My adaptable approach has enabled me to effectively advise customers based on their health requirements.
EDUCATION
St. Thomas' School , Mandir Marg
Business/Commerce, General
University of Exeter
Master's degree
Deen Dayal Upadhyaya College
Bachelor of Commerce - BCom(honours)
ABOUT EERA MATTA
Detail-oriented and analytically driven graduate with a Master’s in Management from the University of Exeter, bringing a global perspective and a strong commitment to ethical practices. Experienced in data analysis, digital marketing, and understanding client needs, with a proven ability to build and maintain strong relationships. Proficient in SQL, Excel, and project management tools, with a dedication to continuous learning and professional growth.
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