Edisson Pinzon
Information Technology Support Engineer @Great River Financial Services Inc
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WORK HISTORY
Information Technology Support Engineer @Great River Financial Services Inc
London, ON, CA
In my role as an Information Technology Support Engineer at Great River Financial Services Inc, I managed IT system upgrades and projects, provided comprehensive IT support to end-users, and installed computer hardware and peripherals to ensure smooth operations.
EDUCATION
Universidad Piloto de Colombia
SPECIALIZATION IN PROJECT MANAGEMENT
Universidad Cooperativa de Colombia
BACHELOR DEGREE IN ELECTRONIC ENGINEERING & TELECOMMUNICATIONS
Fanshawe College
Business Analysis
Fanshawe College
Information Security Management
ABOUT EDISSON PINZON
At Great River Financial Services, I contribute to seamless IT operations as an Information Technology Support Engineer, leveraging over a year of experience in managing system upgrades, providing end-user support, and implementing hardware solutions. With ITIL certifications and a focus on support management, I ensure efficient and reliable technology systems aligned with organizational needs. Previously, at Oracle, I specialized in cloud solutions, deepening my expertise in cloud infrastructure and database technologies. My mission is to empower teams and organizations with robust IT strategies that enhance productivity and align with business objectives. I value collaborative problem-solving and delivering tailored solutions to meet diverse technical challenges.
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