Edison Maniwang

Technology Systems Coordinator @Merit America

Washington, DC, US

LMS (Canvas/Moodle) platform builds and launches, managing user permissions and policies.• Collaborated with Program Design to understand course content, deadlines, and curriculum goals, ensuring optimal LMS configurations.• Troubleshot and documented technical issues related to the LMS and other program tools, developing innovative solutions to enhance user experience.• Created and managed active portals for all programs, including IT Support, Data Analytics, Java Development, UX/UI, and more.• Served as the main point of contact for staff and learners regarding LMS and other learner-facing tools.• Developed and maintained user guides, ensuring up-to-date knowledge on system requirements, security settings, and updates.• Researched, tested, and implemented new features and technology tools to improve learner experience and task automation.• Generated and fulfilled requests for regular reports on enrollment, usage, completion, and other relevant metrics to support organizational goals.Achievement:• Managed the migration of user accounts and data during LMS transition from Moodle to Canvas