Brian McCormack
Americas Customer Operations Group - Life Science and Healthcare Manager @DHL
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WORK HISTORY
Americas Customer Operations Group - Life Science and Healthcare Manager @DHL
Plantation, FL, US
Ensures that cross-functional coordination is in place-Creates customized operational solutions for customers-Performs gap analysis to determine operational readiness against commercial expectation-Prepares, reviews and presents Business Case Investment opportunities in order to specialized growth demand-Consults with Regional and Global function heads in enabling operational and systems enhancements to secure additional growth-Oversees overall activities associated with meeting LSH sector needs. Focus on 96% SC-Actively engages commercial stakeholders and customer decision makers in order to provide assessment of needs/requirements-Interprets conditions to meet Operational realities and course of action
EDUCATION
Duke University
Bachelor's degree, Environmental Science
SKILLS
ABOUT BRIAN MCCORMACK
10 Years of Life Science Sales Experience, 10 Years of Analytics Experience - Passion, Drive, and Determination to get the job done!• Exceptional communication, problem solving, multitasking, and teamwork skills• Goal driven with outstanding organizational, management, and team motivation skills• Excellent knowledge of marketing and sales strategies with the current market• Compile, analyze financial data, extract and define relevant information• Design and perform Ad hoc reporting for Sales and Operations Senior Management• Great ability to resolve client queries, problems or complaints• Detail oriented, self-motivated, with a strong work ethic• Able to develop business growth with networking and market knowledge analytical skills • Role adaptability of either being a high performing individual contributor or a strong leader of large teams • Strengths as a presenter, negotiator, and closer of large business and national account salesFeel free to contact me directly at B••••••••@dhl.com to discuss how you and your organization can benefit from DHL Express - Excellence. Simply Delivered. That is OUR foreign policy!
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