Eddie Souk Phout

Business Analyst @Meridian Credit Union

Markham, ON, CA

Conducted requirements workshops with SMEs to understand the user needs and the desired features on numerous modules.• Facilitated stakeholder meetings to effectively gather and document requirements and generate system use case specifications.• Managed requirements and provided detailed design (mockups) to support the requirements throughout project life cycle and through change control• Worked closely with the product owner to groom and prioritize the product backlog to ensure that the backlog items were aligned with business needs and ranked properly based on their business value and criticality.• Conducted requirements walkthrough with developers and testers• Created test cases and conducted manual testing and UAT.

Auckland University of Technology

Master's degree