Eboni Jones

Cigna Billing Specialist @Cigna Insurance Services

Orlando, FL, US

Knowledge of prescription drug reimbursement including: insurance plans types, major medical benefits and prior authorization.Conduct outbound call campaigns in order to effectively communicate with various programs entities, including but not limited to programs participants, partners and clients. Determine problems or issues faced by programs participants, partners, and clients and propose solutions for program enhancements.Appropriately update sales force.com to reflect current status of the program participants,including but but limited to all written or verbal communication, issues and applications submissionsMeet or exceed program objectives, including telephone metric goals, application review accuracy abs work attendance Ability to manage multiple project simultaneously Support and contribute to a conductive work environment that encouraged camaraderie, open communication and understanding.

University of Phoenix

Master's degree, Healthcare Administration

Southern Technical College

Medical assistant, Primary care

Florida Metropolitan University

BS, HealthCare Adminstration