David Monroe

Senior Network Administrator @CTG

Anchorage, AK, US
EMAILS
d••••••••@ctg.com
MOBILE NUMBERS
+19•••••••64

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WORK HISTORY

May 2003 — Present

Senior Network Administrator @CTG

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Although my primary responsibility is managing the production and development servers for this location, I am also tasked with the following: Asset Management; Network and Solution Consulting, Design, and Implementation for CTG and for Customers; Team Management; Budget Management for all Software, Desktop, Telecom, Infrastructure, Internal Support, and Facilities. Other duties:I have worked second and third tier support for enterprise companies. I have assisted in developing, auditing and publishing Information Technology Policies for several customers in a wide-range of industries. I have developed and supported SAN implementations, virtualization of servers, optimization of networks, design, implementation, and management of Help Desks using Track-It, Remedy, and Vantive.

EDUCATION

1998 — 1999

Alaska Vocational Technical Center

Information Technology

1982 — 1984

Tarrant County Junior College - NE

None, General

1999 — 2003

Network Business Systems

Cisco, Microsoft, Novell Certifications

SKILLS

Project EngineeringTroubleshootingBack OfficeDnsIntegrationActive DirectoryWindows ServerInformation SecurityHardwareNetwork SecurityInformation TechnologyNetwork DesignVirtualizationMicrosoft ExchangeNetworkingTechnical DesignDisaster RecoveryNetwork AdministrationSoftware InstallationProject ImplementationFirewallsSoftware ImplementationSoftware ConsultingComputer HardwareHelp Desk SupportSecuritySoftware DocumentationData CenterTechnical SupportSystem AdministrationSystem DeploymentServersItilDesktop SupportSharepointVmwareTelecommunicationsDatabases

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