Dwayne Johnston

Director Enterprise Third Party Management @OLG

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jun 2022 — Present

Director Enterprise Third Party Management @OLG

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Toronto, ON, CA

EDUCATION

1986 — 1988

DeVRY

CIS, Computer Information Systems

SKILLS

Gaming IndustryErpAnalysisPerformance and Business InsightsCobitIT Budget and Contract ManagementBusiness Process ImprovementOperations ManagementBusiness Relationship ManagementIT Service ManagementIT Infrastructure, Operations and Development ManagementChange ManagementBusiness Applications and RequirementsService Level Management Including Sla'sOperations OptimizationSdlcEnterprise ArchitectureManagementConflict Resolution and CoachingCustomer Focus, Communication, OrganizedProject ManagementIT ManagementAdvanced AnalyticsCasinoStrategyEnterprise Resource Planning (Erp)Performance Reporting and DashboardsBusiness AnalysisIT StrategyLeadershipCustomer ServiceTrainingPeople Management and LeadershipProcess - Itil, Sdlc and CobitItil

ABOUT DWAYNE JOHNSTON

PERSONAL PROFILE• Professional with 34 years of progressive experience meeting time, quality and budgetary goals• Accountable, Adaptive, Communicative Manager who maximizes business results• Enthusiastic Leader creating effective teams that are committed to delivering exceptional results• Business Integrator who aligns tasks and processes with organizational goalsRELEVANT SKILLSVendor Classification and Governance FrameworksPortfolio Performance Management, Reporting and AnalyticsDevelopment measurement solutions for Business KPI’s, dashboard/report requirements, actionable insights and recommendationsOperations Optimization and Continual Service ImprovementPeople and Project ManagementRelationship Management and strong CommunicationsPROFESSIONAL HISTORY-ONTARIO LOTTERY AND GAMING CORPORATION 2007 to presentTOWN OF BRADFORD WEST GWILLIMBURY 2005 to 2007JOB SKILLS (Contract) 2004 to 2005ATOS ORIGIN INC. to 2003TNT LOGISTICS NORTH AMERICA INJECTION MOLDING SYSTEMS LTD. 1997 to PAK CANADA 1988 to 1997

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