John Petersen
Consultant Marketing and Development @Rerm - Real Estate Risk Management, Inc
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WORK HISTORY
Consultant Marketing and Development @Rerm - Real Estate Risk Management, Inc
Rancho Murieta, CA, US
Advised RERM on brand development, digital transformation, and process optimization initiatives that significantly improved efficiency and scalability. Implemented and customized Microsoft Dynamics 365 CRM for case management, reducing onboarding time from 45 minutes to 2 minutes. Automated certificate creation workflows, increasing throughput by without additional headcount, and eliminated 98% of paper usage across operations. Oversaw the design and launch of an integrated Customer Portal and mobile apps (iOS & Android), enabling brokers and agents to seamlessly submit legal cases and manage transactions, while strengthening RERM’s brand presence through a redesigned corporate website.
SKILLS
ABOUT JOHN PETERSEN
I’m a highly experienced and creative leader that cares about every project I take on…
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