Spandana Prakash
Business Systems Analyst Product Owner @Bi Worldwide Emea
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WORK HISTORY
Business Systems Analyst Product Owner @Bi Worldwide Emea
Milton Keynes, GB
Defined product vision to transform global rewards platform into a data-led retention engine.• Delivered £1M+ in revenue uplift via AI personalisation; increased ARPU by 9%.• Conducted 15+ interviews and surveys, de-scoped £80K in non-viable dev.• Led post-launch iteration of chatbot, improving completion rates by 18%.• Built business cases for £500K roadmap, secured C-level sign-off.• Launched metadata-driven CMS, reduced campaign lead time by 45%.• Partnered with compliance on GDPR features and audit readiness. • Managed global Agile teams with 15+ FTEs reported to VP Product.
ABOUT SPANDANA PRAKASH
Business Systems Analyst/Product Owner with 7+ years of experience delivering AI-driven…
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