Hardik Thakker
Group Chief Marketing Officer @Surya Hospitals India
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WORK HISTORY
Group Chief Marketing Officer @Surya Hospitals India
Mumbai, IN
As Group Chief Marketing Officer, I lead marketing, brand, and growth initiatives across Surya Hospitals. My role includes driving OPD, IPD, and surgical volumes; planning and executing digital marketing and lead generation programs; building and managing hospital and doctor brand presence; supporting the hiring and onboarding of key clinical consultants; and working closely with leadership, clinical teams, and operations to align marketing with business goals. I also oversee CRM, patient acquisition funnels, partnerships, outreach programs, and marketing budgets across locations.
EDUCATION
Welingkar Institute of Management
PGD- HCM, Health/Health Care Administration/Management
JMFs ACPM Dental College, Sakri Road, Dhule
Bachelor's In Dental Surgery (BDS), Dentistry, Healthcare
SKILLS
ABOUT HARDIK THAKKER
I am a senior healthcare management professional with over 14 years of progressive experience in the healthcare industry. As the Chief of Sales & Marketing at Sterling Hospitals, one of the leading healthcare providers in India, I lead and manage the sales and marketing efforts for the entire group of hospitals across various locations. My mission is to enhance the brand value, market presence, and customer satisfaction of Sterling Hospitals, while driving revenue growth and operational excellence.I have successfully spearheaded digital transformation initiatives, such as CRM implementation (Salesforce), and sourced and hired new doctors through the doctor engagement cell. I have also developed and implemented strategic plans to align with the hospital\'s overall business goals and objectives, identified growth opportunities, market trends, and potential risks, and provided strategic recommendations to senior leadership. I have a proven track record of delivering results, collaborating with various stakeholders, and leading a diverse team of professionals. I hold a PGD-HCM, a BDS, a Lean Six Sigma Green Belt certification, and an Internal Auditor Lab Quality Management certification. I am passionate about healthcare innovation, quality improvement, and customer-centricity.
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