Durgaprasad Harichandan
Sevp & Head Sigma - Wholesale Banking @Kotak Mahindra Bank
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WORK HISTORY
Sevp & Head Sigma - Wholesale Banking @Kotak Mahindra Bank
Mumbai, IN
EDUCATION
OLD MUTUAL BUSINESS SCHOOL
Customer First MIndset, Customer Service Management
INSEAD
Leadership Program for Senior Executives - Pursuing, Business Administration and Management, General
ICAI
CA, Audit
Indian Institute of Management Ahmedabad
Mdp of two weeks
SKILLS
ABOUT DURGAPRASAD HARICHANDAN
Ever wondered how banking operations can fuel exponential growth? As Sr. EVP & Head-SIGMA at Kotak Bank, I transform complex Service, Intelligence, Governance, MIS & Analytics into strategic assets. Turning insights into action, I revamp lending processes, spearhead digital transformation, & build data-driven cultures. Past: Business Retention Head at Kotak Life; setting up new teams resulting industry best numbers. My passion? Do more with less or none. Optimizing customer experience & process automation. I\'m also part of a squad driving transformative changes across Kotak—a testament to my commitment. Skills: Digital Transformation, Risk Management, Ops Excellence, Strategic Leadership, founder-mindset, pioneering, Analytics. Let\'s connect and explore how data and streamlined processes can redefine BFSI success!#banking #digitaltransformation #leadership
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