Douglas Brooks

Station Operations Manager, Delivery Station, Dyb2 @Amazon

Edmonton, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2020 — Present

Station Operations Manager, Delivery Station, Dyb2 @Amazon

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Edmonton, AB, CA

EDUCATION

1984 — 1988

Strathcona Composite High School

diploma, General Studies

1994 — 1996

NAIT (Northern Alberta Institute of Technology)

Business Management Certificate

2010 — 2012

University of Alberta

Master of Business Administration (MBA)

1997 — 1998

University of Alberta

Certificate with Distinction, Retailing and Servicing

SKILLS

Business PlanningStrategic PlanningTeam BuildingFinancial Management ExperienceCustomer Relationship Management (Crm)Project ManagementNew Market GrowthProduct DevelopmentVendor ManagementProgram ManagementBusiness StrategyOrganizational StructureNew Business DevelopmentB2bManagementTeam LeadershipProcurementCrmLarge Budget ManagementDevelopment of StrategyOutsourcingChange ManagementForecastingEnergyContract ManagementCall CentersOperations ManagementManagement ConsultingBusiness AnalysisCross-Functional Team LeadershipBusiness ProcessBusiness Process ImprovementStrategic LeadershipManage Client RelationshipsPerformance ManagementCost Savings StrategiesSix SigmaFinancial AnalysisSalesLeadership

ABOUT DOUGLAS BROOKS

During a diverse and rewarding career, I have acquired an outstanding reputation for my ability to meet and exceed the most challenging organizational objectives with the emphasis on providing services that exceed the expectations of new and existing clients. Commercially astute, I have an instinct for identifying and maximizing new business opportunities in the most competitive markets with the ability to formulate and execute winning strategies accordingly. With a talent for developing and nurturing relationships at all levels, I am able to rapidly gain the trust and confidence of my clients. I am inspired most when given the opportunity to develop and execute Customer experience strategies which have a direct impact on the achievement of sustainable growth objectives. As a motivational and inspirational leader of cross-functional teams, I also thrive in environments where I can lead by example to ensure optimum performance.

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Douglas Brooks — Station Operations Manager, Delivery Station, Dyb2 at Amazon in Edmonton, AB, CA | Unifers