Douglas Main
Technical Support Analyst @NOV
Aberdeen, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 1998 — Present
Technical Support Analyst @NOV
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Aberdeen, GB
1st and 2nd line support for all UK operations; imaging and installing desktops and laptops; supporting Mitel and Shoretel phone systems
EDUCATION
1988 — 1990
Robert Gordon University
HND in Computing
SKILLS
Operating SystemsServersItilNovell NetwareCustomer SupportSoftware InstallationIT ManagementIT Service ManagementDhcpComputer HardwareShoretelOil & GasBmc RemedyIT SolutionsWindows XpCitrixSharepointTroubleshootingPetroleumIT OperationsMicrosoft OfficeIT Hardware SupportMicrosoft ExchangeJuniperWindows 7Active DirectoryXpWindows ServerHardwareTechnical SupportOil/GasSoftware DocumentationHelp Desk Support
ABOUT DOUGLAS MAIN
Experienced Technical Support Analyst with over 25 years demonstrated history of working…
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