Douglas Gordy

Global Endpoint Engineer Ii @Exabeam

Boulder, CO, US

Maintaining end user systems (Mac, PC, iPad, Android Tablets) o Resolved any issues with software on Mac and PC systems• Creating PowerShell scripts to automate procedures within the department• Creating Bash scripts to automate Mac procedures and solve issues.• Testing applications for operating system upgrades on OSX and Windows• Creating packages for distribution through Kandji for Mac / SCCM / InTune for PC• Office 365 Exchange Management, creation, and removal of mailboxes, resources, and distribution groups, • Creating, managing, and deletion of Active Directory accounts and security groups• Creating accounts for new hires through various web applications and accounts• Terminating accounts for people leaving the company• Maintaining the badging system for the company• Utilized LogRhythm SEIM to identify network issues with user accounts• Creating and maintaining the security policies for the Office 365 tenant • Responding to alerts from the SOC (investigating suspicious activity from alerts in the SEIM)• Managed OKTA instance with creation of users / groups / and access• Built out the Mac MDM Management software (Kandji) to maintain software distribution and patching• Developed and implemented policies for Apple and PC systems with Kandji and InTune• Enforcing policies to comply with FedRAMP and SOC2 • Utilized Meraki to detect network issues with regards to wireless connectivity• Trained end users on how to utilize applications• Utilizing SCCM and InTune to patch Windows systems• Designed and implemented Azure / InTune for the transitioning from on prem AD to AADo Transitioning units to utilize Azure from on prem Active Directoryo Building packages for deployment through InTuneo Building policies / configuration requirements in Endpoint management for InTune / Kandj.io