Doug Hikawa

Workers\' Compensation Manager @See's Candies

Orange County, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Workers\' Compensation Manager @See's Candies

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Carson, CA, US

Direct See’s Candies corporate Workers’ Compensation (WC) insurance and claims program. Responsible for designing, administering, and overseeing the workers\' compensation program to ensure compliance, employee satisfaction, and cost-effectiveness. Ensure delivery of quality customer service to all employees, internal and external partners.Manage the Corporate Insurance strategies to produce positive outcomes:• Direct internal Workers’ Compensation Administrator team to ensure timely compliance of all WC claim activities.• Direct US Carriers and Claims Administrators - Workers’ Compensation claims, and litigation management activities• Collaboration with HR Business Partners and Operations teams.• Manage Vendor/External stakeholder partnerships to ensure timely compliance with corporate goals and objective.• Direct Absence Management / LOA program activities (Interim Manager)• Manage strategic collaboration with EH & S/safety teams to develop and implement effective injury prevention programs.

EDUCATION

N/A

California State University, Long Beach

Bachelor of Science, Business Administration and Management, General

N/A

California State University, Long Beach

Bachelor’s Degree, Business Administration

SKILLS

Account ManagementChange ManagementClaimBusiness AnalysisProcess ImprovementTeam BuildingProduct ManagementStrategic PlanningVendor ManagementHealthcareBusiness DevelopmentRisk ManagementWorkers CompensationCertified Self Insurance Adminstrator (State of Ca - Self Insurance Plans)Program Management

ABOUT DOUG HIKAWA

STRATEGIC RISK MANAGEMENT & INSURANCE MANAGEMENT LEADERGlobal Risk Insurance/Claims | Managed Care | ComplianceStrategic, Collaborative and Results oriented Risk Management, Corporate Insurance, Claims, Managed Care, Account Management, Compliance and Operations solutions leader. I excel at directing quality custom Insurance, Claims, Managed Care and Risk Management programs by optimizing strategic relationships with Employers and their partners (Claims Administrators, Risk Managers, Brokers, Legal and Consultants). A team collaborative focus utilizing a strategic mosaic of Program experience to identify key insurance and safety risk exposure trends and provide solutions for Clients to effectively manage their multi-line insurance claims program, in tandem with their own corporate goals and objectives. Expertise in: Risk Management Program Administration Insurance, Claims and Safety Management Multi-Line Insurance Program Management Collaborative Claims Advocacy Strategy Compliance Management Absence Management Administration (LOA)

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