Donna Williams
Claim Executive @Travelers
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WORK HISTORY
Claim Executive @Travelers
Within authority limit, thoroughly analyze, investigate, negotiate and resolve moderate severity claims with moderate supervision by claims management. Make appropriate decisions within own claim authority and make appropriate recommendations to management when necessary. Comply with all policies and procedures. Prepare reports to accurately reflect loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies. Within authority limit, make quick, sound decisions and negotiate terms and conditions in the settlement of claims. Assist and/or mentor less experienced colleagues in claim resolutions. Maintain knowledge of coverage, law, and judicial trends.
EDUCATION
North Carolina Central University
BS
ABOUT DONNA WILLIAMS
Claim Executive at Travelers
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