Donna J Anderson
Contract Specialist @Center for Discovery
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WORK HISTORY
Contract Specialist @Center for Discovery
EDUCATION
Cypress College
Business Administration/Psychology
SKILLS
ABOUT DONNA J ANDERSON
Experienced call center, healthcare administration and benefits professional. Proven abilities in customer service satisfaction, improving end to end process controls. Key public speaker in delivering complex behavioral health appeal presentations to Board members.Recognized for building engaged teams, bridging communication, and aligning business needs. Passion for enhancing the service experience. Engaged leader, trusted advisor and colleague.Improved CRM system functionality and reporting capabilities. Extensive non-profit, ERISA, COBRA, ACA, Parity and HIPPA background. Accomplished work with the SAG Foundation, Motion Picture Fund, Actors Fund, ValueOptions, Anthem & Express Scripts.
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