Dominique Smith

Manager, HR Services @Insperity

Manage all HR functions and 8 direct reports for (HR & Administrative) for hundreds of clients along the Southeast and Northeast regions• Create new programs, procedures, and policies and oversee the day-to-day human resources projects and tasks.• Oversee all human resources functions at both the routine and strategic level and all recruiting efforts for rapid growth.• Ensured compliance of company directives, regulatory concerns, and health and safety protocols.• Designed and implemented process changes within the organization, focusing on reporting structure, communications, performance management, policy and procedure development, employee relations and employee satisfaction.• Successfully addressed high volumes of employee relations issues including low employee engagement and morale, poor productivity, and high turnover through areas of development of training focus group sessions, employee survey tools, leadership development plans and individual coaching.