Mitya Frikh-Khar
Chief Product Officer @SHC Group
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WORK HISTORY
Chief Product Officer @SHC Group
Augsburg, DE
First CPO—built product function, established strategic clarity.Strategic Leadership- Defined product strategy for healthcare identity management: B2B platform expansion, compliance foundation for future audits, and expansion into new practitioner segments- Assessed payment platform viability through customer interviews—evidence showed customers needed 7 distinct solutions, not one platform- Took on CTO role after departure—established predictable development process, achieved 80%+ delivery predictability- Built product function from unclear roles to structured function: assessed capabilities, enabled scaling, defined Product and Product Development responsibilities across organization (resolved conflicting interpretations)Team & Systems- Built product operating system: outcome roadmaps, discovery/validation processes, data-driven decisions—shifted team to strategic planning- Enabled transparent growth paths: created career frameworks across Product, Customer Success, and EngineeringImpact: Planned loss → profit, 19% revenue growth • 70% interruption reduction • 80%+ delivery predictability • Velocity +100-150% • Developer satisfaction 75-80% • Cross-functional alignment across Product/Engineering/Sales/Marketing/CS
EDUCATION
Moscow State Institute of Radio Engineering, Electronics and Automation (Technical University)
High School Diploma, Computer Science
SKILLS
ABOUT MITYA FRIKH-KHAR
I build product functions that identify high-impact opportunities and deliver them predictably—enabling companies to scale with confidence.I believe the biggest loss in product development is opportunity cost—the high-value work teams could be doing instead of low-impact features. And since product work is teamwork, success requires cross-functional teams working toward shared outcomes. That\'s why I help teams discover what customers actually need, align on outcomes, and ship with sustainable rhythm.I\'ve strengthened product discipline multiple times, adapting practices based on what each context needed: continuous customer discovery, cross-functional alignment on outcomes, and predictable delivery. I create environments where teams plan, track, and review progress together—everyone understands what we\'re building, why it matters, and when it ships. This makes good decisions sustainable and repeatable.I\'ve served as Product Leader and founder—leading product, design, and engineering functions. I\'ve identified new market opportunities, made strategic pivots based on evidence, redirected investment to validated opportunities, and launched products that became significant revenue drivers.Previously founded and sold a B2B SaaS company. Computer science and UX/ergonomics background, including design leadership. 15+ years in B2B and B2C SaaS product leadership, 20+ years in technology and product roles.
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