Divyesh Patel
Digital Implementation Consultant @Mba Group Ltd
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WORK HISTORY
Digital Implementation Consultant @Mba Group Ltd
London, GB
Full-Cycle Implementation: Led end-to-end deployments of digital solutions for 20+ clients, from requirement gathering to go-live, reducing rollout time by 30% via frameworks- Solution Design & Development: Built integration frameworks to bridge client systems with hybrid mail platforms, improving data flow efficiency by 40% and reducing costs- Technical Ownership: Primary escalation point for 1st-line troubleshooting, resolving 90% of tickets (TeamDesk) within SLA’s- Security & Automation: Configured Single Sign-On (SSO) and role-based access controls for 15+ clients, cutting authentication-related support tickets by 50%- Client-Critical Tools: Tailored Power BI dashboards to track mail volume/performance, enabling clients to self-monitor and reducing manual reporting requests by 35%- Process Improvement: Documented API best practices and created reusable templates for system integrations, accelerating future deployments by 20%.
EDUCATION
Brunel University of London
Bsc, Computer Science
Chancellors School
GCSE
Barnet and Southgate College
Bachelor of Technology - BTech, Information Technology / Computer Science
ABOUT DIVYESH PATEL
I’m a Digital Advisor at Taylor Woodrow, working on major infrastructure projects…
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